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Home / Virtual Masterclasses / Management Skills for New Managers
Live Virtual Masterclass

The New Manager's Masterclass

Practical first time manager training to build your confidence and capability from day one

Half-Day Virtual
CPD Accredited
E-Learning Included
3 Months Support
  • Understand your new role and responsibilities as a manager
  • Plan, organise and allocate work effectively
  • Delegate tasks confidently without micromanaging
  • Communicate clear expectations and instructions
  • Monitor team performance and keep work on track
  • Coordinate team activities and manage competing priorities
CPD Certified
CPD Accredited
The CPD Certification Service

Pricing

Single Delegate
£275 +VAT
per person
Early Bird DiscountBook 30+ days ahead and save 15% on single-delegate bookings
✓
Trusted by 500+ organisations
★
4.9/5 Google rating
4-Hour Live
Virtual Session
CPD E-Learning
Module Included
CPD Certificate
on Completion
3 Months
Tutor Support
12 Months
Material Access

Learning Outcomes

Skills you'll have mastered by the end of this session

1

Understand Your Role

Clarify your responsibilities as a manager, establish your credibility and navigate the transition from team member to team leader.

2

Plan & Organise Work

Plan workloads, allocate resources effectively and ensure tasks are completed on time and to the right standard.

3

Delegate with Confidence

Assign tasks appropriately, empower team members and ensure accountability — without micromanaging.

Book Your Place

Select a date below — all sessions run 9:30am–1:30pm (UK time)

Upcoming Virtual Sessions

Management Skills for New Managers • Half-Day Masterclass • Delivered via Zoom

From £275 +VAT
4 courses available London
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Course Overview

Everything you need to step up confidently into your management role

What You'll Learn

The New Manager's Masterclass is a practical, CPD accredited first time manager training course designed for anyone stepping up into a management role for the first time. Whether you've just been promoted, are preparing for a management role, or simply want to build your confidence as a new manager, this focused half-day gives you the essential tools and frameworks to manage your team effectively from day one.

  • The transition from team member to manager
  • Planning and organising work and resources
  • How to delegate confidently and effectively
  • Communicating expectations clearly
  • Monitoring progress and managing performance
  • Tools you can apply the very next day

Why This Masterclass?

The step up into management can be daunting. This focused half-day gives you the practical frameworks and confidence to manage your team effectively from day one — without taking a full day out of the office.

  • Expert trainer with 15+ years' experience
  • Fully interactive virtual session
  • Real-world management scenarios
  • CPD accredited — certificate included
  • Self-paced e-learning module included
  • 3 months tutor support after the course

What's Covered

Comprehensive content covering all the management essentials

1The Manager's Role

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  • The transition from team member to manager
  • Key responsibilities of an effective manager
  • Management vs leadership — understanding the difference
  • Building credibility and trust in your new role
  • Managing former peers professionally
  • Common challenges for new managers and how to overcome them

2Planning & Organising Work

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  • Setting clear team objectives and goals
  • Planning workloads and allocating resources effectively
  • Prioritising tasks and managing deadlines
  • Creating schedules and ensuring coverage
  • Balancing short-term demands with longer-term plans
  • Adapting plans when priorities change

3Delegation Skills

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  • Why managers struggle to delegate — and how to change that
  • What to delegate and what to keep
  • Choosing the right person for each task
  • Giving clear instructions and agreeing standards
  • Providing support without micromanaging
  • Building your team's confidence through delegation

4Communication & Instructions

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  • Giving clear instructions and briefing effectively
  • Communicating expectations and standards
  • Active listening and checking understanding
  • Running effective team meetings and briefings
  • Keeping your team informed and engaged
  • Adapting your communication style to different people

5Monitoring & Controlling Work

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  • Monitoring work progress and quality effectively
  • Tracking performance without micromanaging
  • Identifying and addressing problems early
  • Providing constructive feedback and guidance
  • Dealing with poor performance fairly and confidently
  • Recognising and reinforcing good work

6Coordinating the Team

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  • Coordinating team activities and managing workflow
  • Managing interdependencies and handoffs
  • Resolving conflicts and team issues constructively
  • Building effective working relationships
  • Managing upwards — working well with your own manager
  • Developing yourself as a manager

How Our Virtual Masterclasses Work

A blended learning approach designed for maximum impact

Live Virtual Session

4 hours of interactive training via Zoom (9:30am–1:30pm) with expert trainer, breakout rooms, polls and regular breaks built in.

E-Learning Module

CPD accredited self-paced module to complete in your own time. Reinforces the live session with 12 months access included.

Tutor Support

3 months follow-up support with your course tutor for questions and guidance as you put your new skills into practice.

Who Should Attend

This masterclass is ideal for:

New Managers

Recently promoted or taking on their first management role

Team Leaders

Responsible for coordinating team activities and workloads

Supervisors

Managing day-to-day operations and team performance

Aspiring Managers

Preparing for a management role or upcoming promotion

Meet Your Trainer

Learn from an experienced management trainer and executive coach

Tom Courtney — Senior Leadership Trainer

Tom Courtney

Senior Leadership Trainer & Executive Coach | Chartered MCIPD

Tom Courtney is a highly experienced management trainer and executive coach with over 15 years of experience helping first-time and developing managers build the confidence and capability they need to lead effectively. His engaging, hands-on approach has helped hundreds of delegates step up to management with clarity, handle difficult conversations and get the best from their teams.

With a background in professional development and organisational performance, Tom brings real-world insight to every session. His interactive style combines proven frameworks with practical exercises that delegates can apply to their day job immediately.

  • Chartered MCIPD — Member of the Chartered Institute of Personnel and Development
  • Certified Leadership Trainer and Executive Coach
  • 15+ years delivering management and professional development across the UK
  • Specialist in strategic leadership, influence and change management
  • Worked with Toyota, NHS, Liverpool FC and 200+ other organisations

What Delegates Say

★★★★★

"I cannot thank Tom enough for everything covered in the session. The delegation techniques and planning frameworks have transformed how I manage my team. I would recommend this to any new manager."

Course Participant
Team Leader, Manufacturing
★★★★★

"The virtual format worked brilliantly. Tom made everything accessible and practical. The tips on planning workloads and communicating expectations have been invaluable in my new role."

Rachel Adams
Newly Promoted Supervisor, Retail

Frequently Asked Questions

Do I need any prior management experience?

No — this masterclass is ideal for first-time managers, those stepping up to a management role, and experienced managers looking to refresh the fundamentals.

What technology do I need?

A computer, laptop or tablet with webcam, microphone and a stable internet connection. We deliver via Zoom — free to download.

How long is the e-learning module?

The self-paced module takes approximately 1–2 hours to complete and you have 12 months access from your booking date.

Is the course CPD accredited?

Yes — this masterclass is CPD accredited. You'll receive a certificate of completion once you've completed both the live session and e-learning module.

Can I book for multiple delegates?

Yes! For group or multi-delegate bookings, please contact us for a quote, or ask about in-house delivery for your team.

Can this be delivered in-house?

Absolutely — we can deliver a tailored version of this masterclass at your premises or virtually for your whole team. Contact us for a quote.

Is this the same as a new manager training course?

Yes — The New Manager's Masterclass is our virtual first time manager training course, designed specifically for people who are new to management or preparing to step into a management role. It covers all the core skills you need to manage confidently and effectively.

How is this different from a full-day management course?

This half-day masterclass is focused and practical — ideal if you want to build specific management skills quickly without taking a full day out of the office. It pairs with our full-day Management Course for those who want a more comprehensive programme.

Will I receive a certificate?

Yes — on completion of the live session and e-learning module you'll receive a CPD accredited Certificate of Achievement, which you can add to your CV or professional profile.

Ready to Step Up with Confidence?

Join the new managers who have built their confidence and capability with Asset Training Academy

The New Manager's Masterclass — Virtual Half-Day Training

Half-day virtual   CPD accredited   3 months support

£275 +VAT