Negotiation Skills Course

Virtual Classroom

Course Dates

Contact Us For Dates

Course Accreditation

2 CPD Points

Negotiation Skills - Course Description

Many of us consider “Negotiation” to be an element of management where “corporate professionals in suits” sit round a table with the aim of thrashing out a business deal. Whilst this can be true in terms of heavy business negotiations, it should be recognised that everyone negotiates all the time in both their personal and professional lives, sometimes so informally that they are not even aware that they are doing it.

This Negotiation Skills Course therefore, considers the whole process of both formal and informal negotiations and gives the participant a range of approaches, concepts and tools to increase their confidence and competence in the negotiation field.

The Negotiation Skills Course is designed to allow participants to:

  • Define what is meant by “negotiating”
  • Understand how the skills of “influencing” and “persuasion” help with negotiation
  • Understand the importance of who has the “power” in a negotiation
  • Understand the range of “variables” that can be utilised in a negotiation
  • Understand how to plan, structure and conduct an effective formal/informal negotiation
  • Understand key negotiation” stages”, “skills” and “positions”
  • Maximise their “communication skills” in negotiating effectively

Who Should Attend?

This Negotiation Skills Course is aimed at any manager or member of staff involved in formal or informal “negotiations”, and who wish to improve their confidence and competence in this area


Michelle N.
The Property Hive
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“Tom has an infectious nature and instantly has your attention. I found the course very interesting and helpful and would highly recommend.”
Neil J.
Programme Manager
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"I have never been on a more profound training course, it covered every objective that I wanted to address, and I am genuinely excited to try some of the techniques in the workplace. Many thanks to Alan, the course trainer for a brilliant two days. I found the whole experience life changing."
Senior Accounts Officer
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“Fantastic! Really enjoyed the session and have a lot to think about. The course was interactive and friendly, and I would definitely book another course with Courtney Associates.”
Maurice A.
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“Fantastic training course. Excellent personal development. Great trainer with years of experience.”
Katsa S.
Global Ops
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"There was a very good atmosphere during the course and it was very engaging. It was set at a good pace and there was enough time to talk about the subject and discuss within the group. Excellent course."
Katy S.
Purchasing Assistant
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"The Course Trainer was excellent, very helpful and explained everything clearly. The course was interesting, I have learned a lot about my style of negotiating and how to improve."

Included in the Price of our Virtual Course

Start Time

The 4 Hour Live Webinar starts promptly at 9.30am.  You will be sent Joining Information in advance with full instructions of how to join the class via Zoom.  There will be plenty of comfort breaks built in to the session.

Study at Your Own Pace

You can study the e-Learning Module in your own time and at your own pace.  You can stop and start the course and replay the content to help you successfully answer the multiple choice questions

Customised Content

We send out a short “Training Needs Questionnaire” in advance of the course to ask what specific areas you would like to have covered so the trainer can customise the content to meet your needs during the “live” session

CPD Certificate

Once you have successfully answered each multiple choice question correctly across all sections, your digital CPD Accredited certificate will be available to download and print for your records

Course Materials

The cost includes digital course notes and copies of slides which will be emailed to you at the end of the Live Webinar, along with the link to the e-Learning Module.  You will also receive an electronic Certificate of Achievement

3 Months Tutor Support

We provide an optional 3 months tutor support after the course has taken place, so if you need any help or advice, you can contact us and the tutor will get in touch with you directly via email

Our experts

Our Negotiation Skills Course is delivered by Tom Courtney who is Managing Director of Courtney Associates.

A leading Industry Public Speaker, Tom has honed his skills and knowledge in this area over the last 32 years, through delivery of close on 5000 Leadership Training Courses, Conference Presentations and After Dinner Speaking events throughout the UK, Europe, Asia, the Middle East and USA.

As well as Presenting at such events, he also Trains, Coaches and Mentors Junior, Middle and Senior Managers in this specific specialism, and takes great delight in unlocking people’s potential and confidence in this particular field. 
Tom’s training courses consistently generate 5 star quality reviews and he is recognised as being an inspirational trainer and a leading expert in his field. 
Around 80% of our Client’s are returning customers who have previously attended Tom’s training.

tom courtney

Contact Us Today...





I have never been on a more profound training course, it covered every objective that I wanted to address, and I am genuinely excited to try some of the negotiation techniques in the workplace. Many thanks to Alan, the course trainer for a brilliant course. I found the whole experience life changing.

Clients who have enjoyed our training...

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