Management & Leadership

Virtual Classroom

Course Dates

6 June 2024

6 August 2024

11 October 2024

Course Accreditation

3 CPD Points

Management & Leadership - Course Description

To many, leading and managing people looks an easy activity and is basically all to do with “common sense”. Whilst there is indeed an element of common sense involved, it is only when we start to manage people that we realise many of the complexities and “grey areas” that are involved in this field. This Management training course is therefore, designed to support anyone in a management/leadership position who wants to improve their competence and confidence in this area and become as effective a manager/leader as possible.

The Management & Leadership training course has been designed to consider the overall role of the leader & manager and allow participants to:

  • Understand and adapt their Leadership approach and style to a variety of situations
  • Create and develop an effective, high performing team
  • Create a balance of ensuring the “job is done” through meeting team and individual “needs”
  • Understand how to go about motivating their people
  • Become competent in the field of “Delegation”
  • Manage the performance of their people effectively
  • Give “Feedback” correctly and powerfully
  • Understand how to plan and structure a meeting to have a “difficult conversation” with their people and generally conduct effective 1-1’s
  • Get the most out of team meetings

Who Should Attend?

The Management training course is aimed at anyone who is currently in or will be in any form of management/supervisory/leadership role in the future. The course is an excellent introduction to the Management field for new managers as well as providing enhanced learning for current and established managers and leaders.

Ian R.
Store Retail Manager
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"A brilliant course I really enjoyed it. All content was relevant and individual issues were very well addressed."
Kimmy Y.
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"A great course. The pace was good using real life experience and stories to back this up. The notes on the slides were excellent too. I very much enjoyed the day."
Laura G.
Exams Officer
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"I really enjoyed everything about this course. It was so informative and there was a really friendly atmosphere. I will take a lot away from the day."
Nigel S.
Team Leader
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"This course was really enjoyable. I will be implementing new ideas and adapting my style of leadership to improve my team. I really liked that we were all involved in giving our ideas of what we thought about the subject."
Kaio G.
Creative Director
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"I feel much more confident and positive about navigating my new role. Tom was great, really charismatic & responsive to our points/specific anecdotes. Excellent course."
Fiona D.
Global Ops Co-ordinator
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"Tom has some great real life experience to share with the participants. He tailored the course to meet our needs for the day. Really enjoyed it and have learnt a lot from it. I would recommend this course."

Included in the Price of our Virtual Course

Start Time

The 4 Hour Live Webinar starts promptly at 9.30am.  You will be sent Joining Information in advance with full instructions of how to join the class via Zoom.  There will be plenty of comfort breaks built in to the session.

Study at Your Own Pace

You can study the e-Learning Module in your own time and at your own pace.  You can stop and start the course and replay the content to help you successfully answer the multiple choice questions

Customised Content

We send out a short “Training Needs Questionnaire” in advance of the course to ask what specific areas you would like to have covered so the trainer can customise the content to meet your needs during the “live” session

CPD Certificate

Once you have successfully answered each multiple choice question correctly across all sections, your digital CPD Accredited certificate will be available to download and print for your records

Course Materials

The cost includes digital course notes and copies of slides which will be emailed to you at the end of the Live Webinar, along with the link to the e-Learning Module.  You will also receive an electronic Certificate of Achievement

3 Months Tutor Support

We provide an optional 3 months tutor support after the course has taken place, so if you need any help or advice, you can contact us and the tutor will get in touch with you directly via email

Our experts

Our Management & Leadership Course is delivered by Tom Courtney who is Managing Director of Courtney Associates.

A leading Industry Public Speaker, Tom has honed his skills and knowledge in this area over the last 32 years, through delivery of close on 5000 Leadership Training Courses, Conference Presentations and After Dinner Speaking events throughout the UK, Europe, Asia, the Middle East and USA.

As well as Presenting at such events, he also Trains, Coaches and Mentors Junior, Middle and Senior Managers in this specific specialism, and takes great delight in unlocking people’s potential and confidence in this particular field. 
Tom’s training courses consistently generate 5 star quality reviews and he is recognised as being an inspirational trainer and a leading expert in his field. 
Around 80% of our Client’s are returning customers who have previously attended Tom’s training.

tom courtney

Contact Us Today...





Tom was a breath of fresh air, I thoroughly enjoyed his realistic approach to the topics at hand, his energetic presentation skills and how he engaged the group. It was great how the course was tailored to everyone's individual needs. You have a great training business and I am so happy I found your Management course.
I would definitely recommend your company.

Clients who have enjoyed our training...

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