Course Price
Course Dates
14th April 2023
6th July 2023
Course Accreditation
2 CPD Points
Conflict Management - Course Description
Conflict is a reality in business life and, indeed, life in general. In many ways, having conflict is not the main problem, it is when the conflict is ignored or not brought to the surface and dealt with that it can be deemed to be a problem.
This Conflict Management training therefore, considers the whole area of Conflict and attempts to explore where Conflict comes from, how it can be dealt with and even more importantly how it can be anticipated and possibly prevented before it occurs.
The Conflict Management course is designed to allow participants to:
- Understand the main causes of conflict in the workplace and in life
- Gain exposure to a sample of “conflicts” that exist within most organisations
- Understand a range of approaches to manage conflict in the workplace and in life
- Explore how behaving “assertively” can help in resolving conflict
- Appreciate the importance of “preventing” and “anticipating” conflict emerging
- Recognise that the “aftermath” of conflict may have to be addressed
Who Should Attend?
The Managing Conflict course is aimed at any supervisor or manager who wants to gain an understanding of how to manage conflict in the workplace and approach conflict situations with confidence and competence.
Included in the Price of our Conflict Management Virtual Classroom
Start Time
The 4 Hour Live Webinar starts promptly at 9.30am. You will be sent Joining Information in advance with full instructions of how to join the class via Zoom. There will be plenty of comfort breaks built in to the session.
CPD Certificate
Your digital CPD Accredited certificate will be available to download and print as soon as you have successfully completed the e-Learning Course.
Blended Learning
At the end of the LIVE Classroom you will be forwarded a link to our Conflict Management e-Learning Course which is CPD Accredited. You can study the e-Learning Module in your own time and at your own pace.
Course Materials
The cost includes digital course notes, copies of slides and a Certificate of Achievement which will be emailed to you at the end of the Live Webinar
Our experts
Our Managing Conflict Course is delivered by Tom Courtney who is Managing Director of Courtney Associates.
A leading Industry Public Speaker, Tom has honed his skills and knowledge in this area over the last 32 years, through delivery of close on 5000 Leadership Training Courses, Conference Presentations and After Dinner Speaking events throughout the UK, Europe, Asia, the Middle East and USA.
As well as Presenting at such events, he also Trains, Coaches and Mentors Junior, Middle and Senior Managers in this specific specialism, and takes great delight in unlocking people’s potential and confidence in this particular field.
Tom’s training courses consistently generate 5 star quality reviews and he is recognised as being an inspirational trainer and a leading expert in his field.
Around 80% of our Client’s are returning customers who have previously attended Tom’s training.
Ma
tom courtney
This was an excellent and very informative course. It was well put together
and the content was very applicable to our workplace.
The course trainer was extremely positive and enthusiastic.
Clients who have enjoyed our training...
