Telesales Course

Duration: 1 Day

Prices Start At £250 + VAT

Telesales Course

SALES TRAINING

1 Day Course

Telesales Course

Tele Sales Course

This 1 day Telesales course is aimed to help delegates who are responsible for contacting potential new customers / or receiving calls, and closing the sale.

This course will help participants to understand the importance of establishing rapport quickly and how to develop an effective hook to engage their potential customers in longer conversations. It will also help develop a key suite of skills and techniques to engage others more effectively and move towards more positive outcomes from conducted calls.

Predominantly for those in either a B2B or B2C selling relationship, it tackles some of the hard topics – such as keeping a ‘positive mindset’, ‘handling rejection’, and ‘overcoming objections’

The course helps to re-affirm the importance of knowledge about the service / products that your organisation provides; with a view of being able to clearly articulate the benefits to the customer. Listening and questioning skills will be practised in order to enhance capabilities – and ensure that participants quickly build their confidence.

Public/Open Class

Virtual Classroom

In-House Course

By the end of this Telesales Skills course, you will be able to:

1 Day Course

Tele Sales Course Content

The programme covers the planning stage before engaging with new customers, followed by the essential steps that need to be under-taken for a successful outcome on the telephone. It will leave the participants with a daily routine and a considered approach that allows them to engage people with their own chosen style but with a renewed confidence. 

Introduction and Context to Successful Selling Over The Telephone

Successful Selling Over The Telephone

– The Importance of Researching the Customer, and Your Own Offering

– How to Quickly Build Rapport and Trust on the Telephone

– How to Create Curiosity and Developing Your Planned Approach

– Implementing the Call

– Turning the Conversation into an Appointment

– Confirming The Appointment

Course Delivery Options

Public Course

We offer a full suite of 5 Star Rated Professional Development Public/Open courses for Individual Learners Across 5 City Centre Locations

In-House

Virtual Classroom

We can deliver this course "virtually" wherever you are located. We can deliver via Zoom or Microsoft Teams as you prefer

In-House

In-House Course

We offer in-house training for 4 or more members of your team who require training in the same area . We can deliver any of our courses on an in-company basis wherever you are located in the UK.

Who Should Attend This Telesales Course?

This course will benefit anyone who is responsible for selling over the telephone – and where there is little or no relationship to begin with. It will provide you with a structure for your day, and guidance on difficult topics such as moving past gatekeepers and handling difficult objections. It will also give you confidence when talking to the right person to be able to ask for the sale, knowing that you have an arsenal of techniques for over-coming objections, and have answered all of their questions.

What Our Clients Say

By the end of this Successful Selling Over the Telephone course, you will be able to:

5 Star Reviews

CPD Accredited

Certificate of Acheivement

3 Month Online Support

Course Notes & Slides

Other Relevant Courses

Reasons To Book With Asset Training Academy

Certificate of Achievement Awarded

Comprehensive Course Notes & Slides

5 Star Rated Courses

Delivered in City Centre Locations

Lunch & Refreshments Included

Delivered by Specialist Trainers

Delivery Method is a Blend of Theory & Practice

Reasons To Choose Our Course Above Others:

In House Training

Contact Us Today

If you have 4 or more people who require training in this area, it is often more cost effective for us to come and deliver the course onsite, either at your workplace or at a venue of your choice.  We charge a “daily” rate as opposed to a  “delegate” rate and we can train up to 12 people in any one session.

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Reasons To Book With Asset Training Academy

Certificate of Achievement Awarded

5 Star Rated Courses

Comprehensive Course Notes & Slides

Delivered in City Centre Locations

Lunch & Refreshments Included

Delivered by Specialist Trainers

Delivery Method is a Blend of Theory & Practice

Courses are Engaging, Practical, Interactive and Fun

Take Your Career To The Next Level

Global Company

We deliver our training throughout the UK and Europe

Bespoke Content

We customise the content of our In-House training to meet your needs

Best Offers

Our training is competitively priced and great value for money

Secure Payments

Security is a priority so you can book your place with confidence

When It Comes To Quality Training at a Price You Can Afford, Look No Further than Asset Training Academy!

info@assettrainingacademy.com

01925 909310

Request Callback

Please Complete The Form

Request Callback

Please Complete The Form

When It Comes To Quality Training at a Price You Can Afford, Look No Further than Asset Training Academy!

info@assettrainingacademy.com

01925 909310

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